Abbott House, LLC Email Updates:

Abbott House, LLC April 2, 2020 Update

Dear Family Members, Friends, Loved Ones, and Guardians:

Abbott House, LLC is continuing to update our policies on a regular basis to ensure the safety of all our residents and staff members. Here are some additional answers to the most frequently asked questions. If you have any questions, please directly email Ivy Fishman, Executive Director, or Reena Shimoda, Assistant Administrator, so they can address your concerns immediately.

We are struggling with obtaining necessary supplies, if could you please send/drop off any of the following for your loved one to keep in his/her room: hand sanitizer, Clorox wipes, Lysol spray, paper towels, masks and baby wipes (to add disinfectant for hard surfaces). Again, please see the attached for a complete list. Family Email Supply List

Other items suggested to send residents are:

Games: deck of cards, games, puzzles, books and magazines.

Apps: audio book subscriptions, mindfulness apps, music subscriptions, movie subscriptions, fire stick if they have a television and cable access.

Art items: adult coloring books or drawing paper, markers, water colors.

Food items: individual bottled water, soda and unopened, individually wrapped, store-bought snack foods that won’t spoil. 

More Q & A / Frequently Asked Questions

10. Will the residents be tested for the Coronavirus at some point in time based on their close living conditions etc.?

We currently have no access to testing. We are not equipped to care for critically ill individuals. If a resident has a fever, cold or other possible COVID-19 symptoms they will be placed in our isolation area. If a resident is in need of hospitalization, it’s likely they will be tested there. We are doing everything we can to prevent the spread of illness.

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Abbott House, LLC Update April 1, 2020

Dear Family Members, Friends, Loved Ones, and Guardians:

Abbott House, LLC is continuing to update our policies on a regular basis to ensure the safety of all our residents and staff members. Here are some answers to the most frequently asked questions. If you have any questions, please directly email Ivy Fishman, Executive Director, or Reena Shimoda, Assistant Administrator, so they can address your concerns immediately.

We are struggling with obtaining necessary supplies, if could you please send/drop off any of the following for your loved one to keep in his/her room:  hand sanitizer, Clorox wipes, Lysol spray, paper towels, masks and baby wipes (to add disinfectant for hard surfaces).

Other items suggested to send residents are:

Games: deck of cards, games, puzzles, books and magazines.

Apps: audio book subscriptions, mindfulness apps, music subscriptions, movie subscriptions, fire stick if they have a television and cable access.

Art items: adult coloring books or drawing paper, markers, watercolors.

Food items: bottled water, soda and unopened, individually wrapped, store-bought snack foods that won’t spoil. 

We prefer no large bags or boxes of food to prevent the possibility of bugs as we enter the Spring season. Of course, you are welcome to send larger quantities of snacks for our Recreation and Leisure Activities staff to distribute during Activities.

Residents are not allowed on the front porch and may not go to meet anyone in their cars. There are 2 boxes located on the front porch, 1 for professional deliveries and 1 for family and take-out deliveries.

1. Is it okay to send or have takeout food delivered to Abbott House?

Yes, all containers will be wiped down and sanitized prior to being given to the resident.

2. Is it okay to bring food from the grocery store to Abbott House?

Yes, all groceries will be sanitized prior to being given to the resident. Please wash all fruit with soap and water as if you are washing your hands.

3. Is it okay to send mail or amazon packages to Abbott House?

Yes. All packages will be sprayed with disinfectant and then opened with a staff member and disinfected again. 

4. Is it okay for me to bring items for my loved one on the porch to put it in the container?

Yes.  Our staff will disinfect prior to bringing it into the facility.  

5. Is it okay if I send my family member a computer, laptop, tablet or iPhone?

Yes!  That would help with social distancing and maintaining mental health.  We are trying to implement groups via Zoom or Google Hangouts.

6. Is Abbott House accepting games, puzzles, books, Coloring supplies, painting supplies, etc.

Yes.  Call to notify us that you plan to drop these items off.

7. Are care plans being conducted?

Yes.  We can include you via Google hangouts, FaceTime or possibly other apps.  This is in development. We encourage you to discuss goals with your loved one.  We are happy to send you a copy of the GOAL Care Plan that we are having residents fill out on their own.

8. Is it true you are serving coffee to residents during this time?

Yes.  Please send your loved one a plastic, metal or any cup with a lid for hot beverages.  Water bottles are helpful too.  We are encouraging drinking and trying not to use the water fountain to decrease the spread of infection.

9. Is there anything I can do to help your employees who are dedicated to taking care of our loved ones?

Yes, many have children at home.  You may send mac & cheese, soups, jelly, peanut butter, etc. and they may take what they need.

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Abbott House, LLC Update March 27, 2020

Dear Family Members, Friends, Loved Ones, and Guardians:
Abbott House, LLC is continuing to update our policies on a regular basis to ensure the safety of all our residents and staff members. At this time, we have created new guidelines on delivered goods to our residents.
1. All hand delivered items MUST be dropped off outside the main entrance. There will be two (2) large containers, with one specifically designated for residents goods. A staff member MUST disinfect these items prior to distributing to our residents. The second container is reserved for UPS/FEDEX packages.
2. You will not be able to hand deliver any item to the residents.
3. We will not accept non-prepackaged snacks or food. All items must be in their original packaging prior to delivery at Abbott House.
We thank you for your support and cooperation. Your compliance allows us to work together to minimize the spread of infection.